Privacy Policy

Welcome to Simanim!

Simanim LLC. ("Simanim" or "We"), is the developer, creator, operator and owner of the "Simanim" service, which allows users to receive personalized tarot readings, palm readings and speak with our virtual guides (hereinafter: "the Service").

We respect our users' privacy and it is very important to us. The purpose of this document is to provide clear information about how personal information is collected, stored and used in the context of using the service, as well as the actions we take to protect your privacy.

This privacy policy, together with the service terms of use, together constitute a binding agreement between you and the company.

For any questions or requests, you can contact us by email at: info@simanim.me

1. What information we collect and for what purposes

1.1 Service registration

When registering for the service, the user will be asked to provide personal details such as: name, birth date, birth time, marital status, and phone number or email address ("Your Information").

1.2 Analytical information

In addition, technical and analytical information is collected about how the service is used, such as: the platform used (WhatsApp), usage duration, message opening frequency, IP address, device type, and aggregate information about usage patterns ("Analytical Information").

1.3 General use of information

The information is used by us for:

• Operating the service and providing forecasts.
• Adapting content to the user.
• Improving the service and user experience.
• Detecting and fixing malfunctions.
• Sending updates, reminders or operational messages.

1.4 Personal forecasts

Personal information is used to create personalized tarot readings, palm readings, generated automatically by advanced technology systems.

1.5 Contact

The company may contact the user for service operation, billing, support or important updates.

2. Consent to collection and use of information

2.1 When registering for the service, the user gives his explicit consent to collect and use information in accordance with this policy.

2.2 The user declares that the information provided is correct, complete and accurate.

2.3 The user may request to withdraw his consent at any time by contacting the email address specified above. In such a case, the company will stop the service and work to delete the information as soon as possible, subject to its legal obligations.

3. Disclosure of information to third parties

The company does not transfer or sell information to third parties, except in the following cases:

• If required by law, court order or competent authority.
• In case of suspicion of prohibited or illegal use of the service.
• In the context of merger, acquisition or transfer of company activity.
• To the extent that the company uses external service providers (such as messaging, storage or payment systems) for the operation of the service - subject to their commitment to confidentiality.

4. Direct mailing

The user can join the company's mailing list and receive updates, offers, promotions or publications.

Consent to receive direct mail can be removed at any time by clicking the unsubscribe link attached to each message or by contacting us.

5. Links to external services

The service may include links to external services or platforms (such as WhatsApp). Use of these services is subject to the privacy policy of those third parties, and we are not responsible for them.

6. Cookies and monitoring tools

The company may use Cookies and similar technologies to collect non-identifying information, such as device type, usage patterns and browsing data.

These files help improve the service, adapt content and generate statistical data.

Some Cookies can be disabled through browser settings, but this action may impair the user experience.

7. Information security

The company takes reasonable and acceptable security measures to maintain information confidentiality, including the use of secure cloud provider servers.

However, we cannot guarantee absolute protection against breaches or information leaks, and the user hereby waives claims against the company in case of a breach or cyber event beyond its control.